Mom and Money

 

"I had a revervation with US Airways and I had a question about my flight.  The 
flight was for my mother's funeral which was yesterday April 7 and I wanted to 
see if there was a bereavement discount offered.  I was to see if there was a 
bereavement discount...my reservation number is 345943.  I have the death 
certificate and I have the flight reservation.  I'm assuming this is all I need 
to have..."

--Man in Zeli Coffee, La Canada CA, 4.8.10, 6:30 p.m.